Terms and conditions
Introduction
These Terms and Conditions ("Terms") are a binding agreement between you (the "User" or "Player") and Winning Days Casino, its affiliates, and subsidiaries (collectively referred to as "Winning Days Casino"). By accessing and using our website and services, you agree to be bound by these Terms.
Account Registration
- Eligibility: You must be at least 19 years old (or the minimum age required in your province) to register for an account with Winning Days Casino.
- KYC and Verification Requirements: To activate your account, you must provide valid identification documents and proof of address. Your account will not be considered active until our verification process is complete.
- Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account information.
Deposits and Withdrawals
- Accepted Payment Methods: We accept deposits via Interac e-Transfer, Visa/Mastercard, Bitcoin, Ethereum, USDT, and other cryptocurrencies.
- Minimum and Maximum Limits: The minimum deposit amount is C$10 (or the currency equivalent). There is no maximum limit on deposits or withdrawals.
- Processing Times and Fees: Processing times vary depending on the payment method used. No fees are charged for cryptocurrency transactions. For credit card transactions, a 2% fee applies.
- Anti-Money Laundering Policy: Winning Days Casino complies with all applicable anti-money laundering regulations.
Bonuses and Promotions
- How Bonuses Are Credited: Bonuses will be credited to your account according to the specific promotion or offer details.
- Wagering Requirements: Wagering requirements apply to bonuses, as specified in each individual promotion or offer.
- Expiry and Abuse Clauses: Bonus offers are subject to a 30-day validity period. Abuse of bonus terms may result in the revocation of the bonus.
Gameplay and Fairness
- RNG Usage: Winning Days Casino uses Random Number Generator (RNG) technology to ensure fair gameplay.
- Game Malfunctions: In the event of a game malfunction, all bets will be voided.
- Limits on Play and Responsible Gaming Tools: To promote responsible gaming practices, we offer self-exclusion options and deposit limits.
Responsible Gambling
- Self-Exclusion Options: You may opt to self-exclude your account for a specified period of time or permanently.
- Deposit, Wager, and Session Limits: We encourage you to set limits on your deposits, wagers, and playing sessions to maintain responsible gaming practices.
- Help and Support Links: If you require assistance with responsible gaming issues, please visit our website for resources and support links.
Prohibited Activities
- Bonus Abuse: The use of bonuses in a manner that is not intended by the terms and conditions may result in bonus revocation.
- Fraud, Collusion, or Manipulation: Any attempt to manipulate or cheat the system will be considered fraudulent and will result in account suspension or closure.
- Use of Bots or Automated Systems: The use of bots or automated systems to play games is prohibited.
Account Suspension and Closure
- Voluntary Account Closure: You may choose to close your account at any time by contacting our customer support team.
- Breach of Terms: If you breach these Terms, Winning Days Casino reserves the right to suspend or close your account without notice.
- Inactivity and Dormant Accounts: Inactive accounts may be subject to closure.
Privacy and Data Protection
- Information Collected: We collect personal data to provide our services and to comply with regulatory requirements.
- Use and Storage of Personal Data: Winning Days Casino uses industry-standard encryption methods to protect your data, which is stored on secure servers.
- GDPR Compliance (if applicable): Winning Days Casino complies with the General Data Protection Regulation.
Limitation of Liability
- Losses: Winning Days Casino shall not be liable for any losses incurred by you, except in cases where we have acted negligently or in bad faith.
- System Errors: We are not responsible for system errors that result in losses.
- Third-Party Links: Winning Days Casino is not responsible for the content of third-party links or websites.
Amendments and Updates
- Right to Modify the Terms: We reserve the right to modify these Terms at any time without notice.
- Notification of Changes: Any changes will be published on our website, but it is your responsibility to review these Terms regularly for updates.
